Support

Help when you need it.

Whether you are setting up your first identity or rolling EtherBranch out across an organization, our documentation and team are here to help.

Get help

Choose the support that fits

Start with the resources below, or reach our team directly.

Documentation

Guides and references for creating identities, connecting assets, and routing revenue.

Read the docs

Account help

Recover access, manage sessions, and update the security on your account.

Manage account

Enterprise support

Dedicated onboarding, migration help, and an SLA for organizations.

Talk to sales
FAQ

Answers to common questions

Is EtherBranch a crypto wallet?

No. EtherBranch is an identity platform that uses Ethereum only as the settlement and ownership ledger beneath the product.

How much does an identity cost?

Opening an individual identity is free. Team and Enterprise plans add shared ownership, seats, and support.

Can I move my domains and projects out later?

Yes. Ownership records are verifiable and transferable, so you are never locked in.

How do I recover access to my account?

EtherBranch offers recovery mechanisms designed to avoid a single point of failure. You can configure them from your account settings.

Still need a hand?

Reach our support team and we will get back to you shortly.